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EA_QueenBee's avatar
EA_QueenBee
Icon for Community Manager rankCommunity Manager
3 years ago

Re: Didn't receive FC Points after redeeming a code

Hey @KnockBlack,

Maybe this is a silly question, but do you play FC 24 on the EA app, or do you play it somewhere else (like on a console)?

5 Replies

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    3 years ago
    @KnockBlack,

    Just making sure! It's happened more than a few times where folks have redeemed codes via the app and then play on consoles, so it's something I always check first.

    If you didn't get any errors, then can you just double check that your code was actually for EAS FC 24, and not a previous game from the series? That also happens occasionally.
  • KnockBlack's avatar
    KnockBlack
    3 years ago

    I don’t have any way of transferring these points to FC24 do I?

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    3 years ago
    @KnockBlack,

    Ah, I see the problem then. Unfortunately there isn't a way to transfer them over, other than that prompt you get when you start UT for the first time.

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