Forum Discussion

7 Replies

  • Hello, I just tried your solution and it said that I wasnt eligible for a draft token replacement, this issue is really making me mad rn, I have 13 tokens just sitting, BUT I CANNOT PLAY THE GAME MODE, its really frustrating, is there any way I can contact the EA customer support directly ?? SOS

  • Here is the message shown when I try to reset my draft, I dont want another token, only my draft to be reset so I can play it

  • sanket_360's avatar
    sanket_360
    Hero+
    12 months ago
    @Haguigscreed Instead of choosing replacement token option, try to connect with Live EA help chat using another option. Explain EA help representative your situation and request them to reset your draft.
  • I just contacted the EA support and they said to me that my case will be forwarded to the development team, and they will update me in the "near future" abt my issue, how much time do you reckon I'll have to wait ?

  • Nope, the back and fourth with the support agent ended with him telling me that my case was forwarded and put in a queue, I guess my issue needs more than just a simple draft reset, idk whats going on, they hardly explain anything.

  • poostinks11's avatar
    poostinks11
    10 months ago

    Hi there...

    We are having the same issue as yourself, so I'm just EA managed to fix this for you??

    If so would you mind telling me how to fix it as I have a very unhappy 7 year old son!!

    Many thanks 

    Paul

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