Re: EA Sports FC 24 stuck on preparing download
@migos0912 Encountering issues like these is never a fun experience, but luckily there are some troubleshooting steps that you can perform:
1. Run the EA app as an administrator
2. Clear the cache via Help > App Recovery > Clear cache
3. Temporarily disable your firewall/ant-virus or make an exception for the EA app
For disabling the firewall https://support.microsoft.com/en-us/windows/turn-microsoft-defender-firewall-on-or-off-ec0844f7-aebd-0583-67fe-601ecf5d774f
If you still face the same issue then, start your computer by using a minimal set of drivers and startup programs so that you can determine whether a background program is interfering with your game. This kind of startup is known as a "clean boot."
Click on the below link and follow the procedure to perform a clean boot. Check if it helps.
https://support.microsoft.com/en-in/help/929135/how-to-perform-a-clean-boot-in-windows
After you performed these steps, then please let me know if they worked or not.
1. Run the EA app as an administrator
2. Clear the cache via Help > App Recovery > Clear cache
3. Temporarily disable your firewall/ant-virus or make an exception for the EA app
For disabling the firewall https://support.microsoft.com/en-us/windows/turn-microsoft-defender-firewall-on-or-off-ec0844f7-aebd-0583-67fe-601ecf5d774f
If you still face the same issue then, start your computer by using a minimal set of drivers and startup programs so that you can determine whether a background program is interfering with your game. This kind of startup is known as a "clean boot."
Click on the below link and follow the procedure to perform a clean boot. Check if it helps.
https://support.microsoft.com/en-in/help/929135/how-to-perform-a-clean-boot-in-windows
After you performed these steps, then please let me know if they worked or not.
