Forum Discussion
21 Replies
- EA_Darko1 year ago
Community Manager
Number of issues there @rhbghfibgfgfb so the best thing to do is go ahead and run System File Checker tool to repair missing or corrupted system files:https://support.microsoft.com/en-ie/help/929833/use-the-system-file-checker-tool-to-repair-missing-o...
If the issue continues please make a new Windows Admin account and try there.
Let us know how you get on.
Darko i have the same problem and i tried everything, there must be something bad with the app
- EA_Darko1 year ago
Community Manager
Do you have a DxDiag @ifph92nzqmwb?
Darko
I have the same issue. I've updated my drivers for my graphics cards, which solved the problem for 3 days but made the game very laggy. Now without altering anything the issue is back and I cannot play anymore and my drivers are still up to date
DxDiag is added
- EA_Darko1 year ago
Community Manager
Some issues there @Maronit_98 so can you run System File Checker tool to repair missing or corrupted system files:https://support.microsoft.com/en-ie/help/929833/use-the-system-file-checker-tool-to-repair-missing-o...
If the issue continues please make a new Windows Admin account and try there.
Let us know how you get on.
Darko Yes I've done both. System checker resulted in no missings or corrupt files. I've also tried to make a new windows admin account, but this also resulted in nothing
I have the same problem that when I open the game the black screen appears and the game never opens
I brought the game when it first came out and have hardly been able to use it. The game is a buggy mess and they have the nerve to question whether there is something wrong with all of our high end computers, but there is only one common denominator here and that is EA. I think I needed something as bad as this to stop me from buying another FC game ever again.
- EA_Darko1 year ago
Community Manager
Hey all, if seeing issues or continuing to then please share a DxDiag with us so that we can take a look at your system.
Darko It still doesn't work for me. I'll send my DxDiag again.
I have already tried with a new admin account and i've executed the system file checker like you said, but everything was in order. The black screen issue still persists tho. Anything else I can try?
- Nalchic1 year agoHero+@Maronit_98 Try updating you Intel CPU drivers.
- EA_Darko1 year ago
Community Manager
Still seeing the same account related issues @Maronit_98.
If you can rerun the DxDiag in English that would be great.Darko
I've opened my dxdiag and most of it is in English. I can't seem to change the language of my dxdiag, but i've ran it again and added it to this post
just bought the game and was able to play for 3 days.. then... black screen, and back to the EA App
Та же проблема . Мне кажется , что после обновления античита 28 мая пошли эти косяки.
- I have the same problem. When I enter the game, the anti-cheat is turned on and then the game. But the game appears on a black screen and after a couple of seconds it crashes. This appeared recently, but before that the game was launched. I've already tried everything I could
- Nalchic1 year agoHero+@nhtuyrur You need to update your Intel cpu drivers.
- @Нальчик I updated all net framework and visual c++ drivers but like other people in this thread it didn't work for me.
- Nalchic1 year agoHero+@nhtuyrur Go to official Intel.com and find out how to download and install the latest driver for your CPU
There are no Intel driver updates available to me. I'm completely up to date regarding drivers
- @Маронит_98 I don't have any driver updates either.