Forum Discussion

Not applicable

Re: Hi , i cant log into the companion app or the the web app

@Benji317It’s quite frustrating. I can’t on either the companion or web app with my main account.

Update

I went in to FUT on main account on my Xbox and came out again. That seems to have sorted it out from the sense that I can get onto the companion app with my main account. It maybe worth going onto your console and logging and logging out on FUT.

It still kicks me out after opening a pack though

5 Replies

IonutR
Not applicable
1 year ago
it seems that the companion application no longer gives an error and logs you out when you open packages, but now you simply cannot connect at all. very well done, EA! a big GG for solving an error that persisted for more than 2 days.
Calluumm
Seasoned Novice
1 year ago
nope still happening for me
lfcjohn618
Rising Traveler
1 year ago
@charlesman10eas Tried (login xbox then logout of UT) but still cannot login web app or ios app
charlesman10eas
Not applicable
1 year ago
@lfcjohn618 Ah ok. I am not sure what else you can do, other than waiting for EA to sort it out.
CZfaNatiK
Not applicable
1 year ago
We will wait until new FC to sort it out…