EA_Aljo
Community Manager
2 years agoRe: Login verification code sent but cannot enter the code
I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely.
Have you tried just hitting the Menu button instead of continue? That's the small button to the lower right of the Guide button with 3 horizontal lines on it.
Also, if you have anything plugged into the USB ports, try removing those. It's a longshot, but possibly could help.