Forum Discussion

DangerDays11's avatar
DangerDays11
2 years ago
Solved

Still cant access Volta - Couldnt play in Fifa 23 either

Product: EA SPORTS FC 24 Platform:Xbox Series X Please specify your platform model. Microsoft Xbox Series X What is your Gamertag/PSN ID/Switch ID? Danger Days 11 Which mode has this happened in?...
bug
  • DangerDays11's avatar
    DangerDays11
    2 years ago

    It appears that EA has done something server side that has resolved this issue. It also appears to have fixed the issue on previous Fifas.

    Thankyou for finally resolving this EA.

Claudio_10_Juve's avatar
Claudio_10_Juve
2 years ago

I have the same Problem.

Hopefully they will fix it soon.

BondOO7xbl's avatar
BondOO7xbl
2 years ago

Same issue here. Both in FIFA 23 Xbox One and Series X versions as well as Series X version of FC24. Other accounts on the same console work fine so its clearly an account issue that needs addressing.

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey all, if seeing this issue can you share the following:

    • Have you ever had a ban from EA?
    • What troubleshooting you have tried?
    • If you create a new account can you play there?
    • Platform

    Darko

    • SIMONUTD1986's avatar
      SIMONUTD1986
      2 years ago

      Never had ban from ea and tried  reinstalled both fifa 23 and eafc 24. Ive clear clache ive tried loading though clubs. Deleting local saved data reset home network. Other profiles works on xbox tried x/s version and old gen same problem

    • GHOST_2O42's avatar
      GHOST_2O42
      Seasoned Vanguard
      2 years ago

      @EA_Darko 

      • No ban, FIFA 23 UT and Volta went down last year in March never worked since for Volta, until played FC24 beta it was working. When playing FC24 Ultimate game it hasn’t worked. 
      • reinstalling game, factory reset console, tried different ISP, different console, delete all profile data and relaunched game, contacted support which have provided solutions but still not success and are looking into it.
      • used partners account and all works and friends accounts all work.
      • Xbox Series X
      • GT: GHOST2042
    • DangerDays11's avatar
      DangerDays11
      2 years ago

      @EA_DarkoThankyou for responding.

      - No ban

      - Every single piece of troubleshooting available. Hours and hours on Web help. Troubleshooting pages. Other forums looking for solutions. Been trying since around May or June since the exact same issue is in Fifa 23.

      - I can play on alt accounts on the exact same xbox. 

      - xbox series x and xbox one

      - Gamer tag: Danger Days 11

  • ramazzottel's avatar
    ramazzottel
    Seasoned Rookie
    2 years ago
    @BondOO7xbl Same here! I wonder if they ever fix it. I doubt it.

    I opened a case on their help page. The joke is that today I got the following email:

    Hello,

    We wanted to check and see how things were going after we provided you more information about your recent request.

    We’re happy to help if you still need us. You can review and update this issue from the My Cases page.

    If the issue has since been resolved, you won’t have to do anything further.

    Do you have another question? Visit EA Help and browse our Topics, or get help from the player community on Answer HQ.

    Thanks,
    The EA Customer Experience Team

About FC 24 Technical Issues & Bugs

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