Unable to connect to FC 24 servers
Hi! I haven't been able to play FC 24 on my Xbox One for the last two days. I get the error message saying that I lost the connection to the Internet and I am not able to connect to the FC24 servers....
Forum Discussion
EA_Aljo
Community Manager
Community ManagerHi there. Thanks for reaching out. Let's make sure you're properly power cycling your equipment. Please follow these steps:
- Unplug your modem/router for 2 minutes
- Hard restart your console by holding down the power button until it turns off
- Power it all up and try playing again
If that doesn't help, try clearing the alternate MAC address with these instructions:
- Close the game and go to the Xbox settings
- Go to Network settings
- Choose Advanced Settings
- Select Alternate MAC Address and hit Clear
Let me know what happens. Thanks!
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