Forum Discussion

SgtYasir's avatar
SgtYasir
New Novice
3 months ago

unable to open fc24

Help with FC24

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DirectX Error
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DirectX function "m_renderer->createSwapChain(&swapChainDesc, &fullscreenDesc, m_hWnd, &m_swapChain.assignGet())" failed with DXGI_ERROR_DEVICE_REMOVED ("The video card has been physically removed from the system, or a driver upgrade for the video card has occurred. "). GPU: "NVIDIA GeForce RTX 4070 Laptop GPU", Driver: 56603. This error is usually caused by the graphics driver crashing; try installing the latest drivers.DeviceRemovedReason: S_OK ("No error occurred.").
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OK
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5 Replies

  • SgtYasir's avatar
    SgtYasir
    New Novice
    2 days ago

    Hello, I am revisiting this as its been almost 5 months since this issue started. I tried uninstalling FC24, installing on both C and D drives,  and for my graphics - clean installation, using older drivers, removing my graphics card via DDU uninstaller, and till now this issue only happens with EA games like FC 24. I have no issue with other games detecting my graphics card and running, especially heavily demanding games like Warzone, Marvel Rivals, Delta Force... I still get the same warning...

     

    Is there a way to get this elevated or request a support ticket??

  • SgtYasir's avatar
    SgtYasir
    New Novice
    3 months ago

    I still get the following error;

    ---------------------------
    DirectX Error
    ---------------------------
    DirectX function "m_renderer->createSwapChain(&swapChainDesc, &fullscreenDesc, m_hWnd, &m_swapChain.assignGet())" failed with DXGI_ERROR_DEVICE_REMOVED ("The video card has been physically removed from the system, or a driver upgrade for the video card has occurred. "). GPU: "NVIDIA GeForce RTX 4070 Laptop GPU", Driver: 56636. This error is usually caused by the graphics driver crashing; try installing the latest drivers.DeviceRemovedReason: S_OK ("No error occurred.").
    ---------------------------
    OK
    ---------------------------

  • SgtYasir's avatar
    SgtYasir
    New Novice
    3 months ago

    I have followed those steps and issue continues to persist

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