Untradeable Pack Showing as Tradeable in Store
Product: EA SPORTS FC 24
Platform:Xbox Series X
Please specify your platform model. Microsoft Xbox Series X
What is your Gamertag/PSN ID/Switch ID? paul5345
Which mode has this happened in? Ultimate Team™
Which part of the mode? Squad Building Challenges
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 11/09/2023
What time did you see the bug? (HH:MM AM/PM) 01:30 PM
What is your time zone? EST (IET) - GMT - 5:30
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Go into the EA FC store in ultimate team and look at the promo packs. The 3000 FC point pack for Centurions week 2 has the tradeable symbol showing above it.
What happens when the bug occurs? You purchase the “tradeable” pack and receive untradeable content.
What should be happening instead? You should receive tradeable content.
I purchased FC points specifically to buy this pack as I assumed it was tradeable, given the tradeable symbol showing above. After opening it, however, I received untradeable content. I would’ve never purchased the pack had I known it was a visual glitch and wouldn’t actually be tradeable.