you lost your connection to your opponent seasons

Hi there, @miths1992 

Thanks for reaching out to us. I'll try to help with your connection issue. First, I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. 

Hey! thanks a lot for the reply.

I have tried these steps.

Restarted the router multiple times, restarted my Playstation, restarted FC24, reinstalled FC24.
None of these steps have helped me.

PS : I usually have 250-300Mbps Internet.

@miths1992 

Thanks for those details. I'd like you to run the Connection Quality Report and get me a screenshot of the overall score as well as the match history. You can find the button for that on the left side of the screen.

Added the images

@miths1992 

It looks like your problem is being on a wireless connection. Can you switch to a wire or is your router too far away? If it's too far, can you move close enough to use a wire just to test it out to see if there's a difference?

Thank you for the reply.

I have tried to move the router closer to my PS.

Could you suggest whats the ideal score Connection Quality Report?

@miths1992 

Were you able to move close enough to use a wire?

Anything under 99 indicates a potential issue.

@EA_Aljo What is ideal score for rest of parameters like packet loss and jitters?

Below is my match history connection quality report. Most of the times, I face laggy and delay game play in UT champions. Any inputs to improve game play experience?

@sanket_360 

99 is the rating you want to get. Which won't be possible with your connection due to the packet loss you have. That's coming from your home network or ISP. Have you been through the connection troubleshooting steps here - https://help.ea.com/en/help/faq/problems-playing-online/?