Forum Discussion
38 Replies
- EA_Solaire2 years ago
Community Manager
Hi @Zorombe7A
Please give the following steps a try to help with this error:
- Please run through the connection guide here as well as the steps from Xbox
- Change your DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
- Try removing and re-adding your gamertag from your Xbox
- Check that you have an open NAT type on your console
If these steps don't help, please run the Connection Quality Report and attach the results to your post so we can investigate further.
I did what u suggested but still have had the same problem for over a day and a half now i didn't even get to complete my fut champs matches, everything with the network works just fine when I try to play a friendly match with my friend and try the pro clubs everything work fine the problem here in my ultimate team
the only time that the ultimate team opened it right away close the ultimate team with this message was when I was in the main menu not even trying to play a match
- EA_Solaire2 years ago
Community Manager
Please run the Connection Quality Report linked in the post above so we can investigate further.
I ran the connection quality report and says that I have a stable connection with above 90 score
I have a very stable internet connection . But everytime i try to connect to ultimate team in fc24 on my ps5 . It says "Connecting to Ultimate Team is not possible at the moment. You will now return to the main menu ." Can someone plz help .
- My internet connection is stable and i use lan wired connection too. I am easliy connected to ea servers and i can also play online with my friend. But when I try to connect to the ultimate team in fc24 on my ps5. It says the connecting to the ultimate team is not possible at the moment. You will now be returned to the main menu . Not for once i have been able to play ultimate team since i bought the game (digital version) . Kindly help me resolve my issue as soon as possible or refund my money. I am posting a scrren shot of the error.
- EA_Solaire2 years ago
Community Manager
Please attach a screenshot of your match results as well in that quality report so we can get a better look at how you're connecting.
If the steps above haven't helped, please also run the Connection Quality Report and attach your results to this thread for me.
"Connecting to ultimate team is not possible at the moment. You will now be returned to the main menu".
I get this message whenever i try to connect to ultimate team . My internet seems to be stable and i can play other online modes but when i try to connect to ultimate team the above message pops up. I live in india . Plz someone help . I am fed up of this
I have the same issue, did you manage to fix it? this company is really disgraceful
About EA SPORTS FC™ 24 Ultimate Team
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