Season 7 progress bug
I reached level 15 in the season progress the other day, for the last few days it has bugged, saying I’m back to level 1. It still shows that I have collected the rewards up to level 15 but when I ga...
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EA_Vendcera
Community Manager
Community ManagerHi Oluchiri,
can you please provide some more details? You are playing on Xbox, is that correct and could you post your Xbox Gamertag as well please?
Can you perhaps also upload some screenshots of how the Season Pass looks like for you where you can't claim the rewards?
My username is Oluchiri and yes I play on an Xbox. To clarify I was level 15 and then reset back to level one. I’m now level 8 but cannot reclaim rewards. I will attach 2 photos, one showing that I have reached level 15 previously (you can see that I have collected the rewards via the green tick) and one showing that I’m currently level 8. If you need any more information let me know.Any help would be greatly appreciated, thanks.
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