Season 7 progress bug
I reached level 15 in the season progress the other day, for the last few days it has bugged, saying I’m back to level 1. It still shows that I have collected the rewards up to level 15 but when I ga...
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EA_Vendcera
Community Manager
Community ManagerThank you Oluchiri and, no worries where you click on reply. It's still part of the same thread here.
I'll pass this on to the team to look into. Could you please also provide the exact date and time including your time zone when the reset happened or rather when you first noticed it?
The same goes for you please, AaronMani and anyone else having the same issue.
I first noticed the issue around 8-10 days ago though I am not sure exactly when. I’m not too sure on the time I first noticed. My timezone is BST (UK) although I assume that doesn’t matter due to me not knowing when I first noticed 😊. I appreciate you passing on my issue, do you know roughly when I will hear back about whether or not it cannot be fixed? Also, if it cannot be fixed, would I be eligible for a refund as I purchased the premium pass with 500 fifa points?
Many thanks,
Ollie
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- EA_Vendcera6 months ago