Tomori or pack compensation

Question

A lot of people logged in to find they either had Tomori or the 84x3 pack waiting in their club/store from level 40 of the last season pass.

While this is great for those players a lot of people didn't get anything at all. It seems as though this compensation was sent out at random.

I have heard people state that this was due to auto claim having an issue, however this can't be true. Although this is anecdotal, I've seen conflicting reports of people who did and didn't auto claim getting the compensation.

I didn't receive the compensation which obviously makes me biased about the situation but there are a lot of people who didn't get anything.

Can you please send out the compensation fairly to everyone or at least give the actual reasoning behind what has happened.

bazflow · Answer

Hey, I’m in the same situation as you, I haven’t received anything either. I also experienced the Season 1 bug, where I claimed all the rewards at once and got the pack instead of Tomori from the Season 1 pass. And now, I still haven’t received Tomori.

the_dobbinator · Answer

It's very strange how it's been sent out. I didn't auto claim and picked Tomori instead of the pack. I'd like to know what the issue is seeing as people who made the same the decisions as us (although being opposite) are being given rewards. My friend chose the pack without auto claiming and had Tomori waiting for him earlier.

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Tomori or pack compensation

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