A whole year without ultimate team

I have not been able to play ultimate team once this year due to every time I click to go on it says you cannot connect at this time and will be returned to main menu, after speaking to 10+agents on ...

crashing

launching

multiplayer

xbox

jayholdsworth

Rising Novice

8 months ago

EA_Darko hi I have tried different networks and different service providers at different locations, I have tried all troubleshooting steps that the ea advisors have given me on the chat nothing, but my brother can get on ultimate team on his account in the same house on the same network.

EA_Darko
Community Manager
8 months ago
Have you tried a different account of your own to see what happens jayholdsworth?

Darko
- jayholdsworth
  Rising Novice
  8 months ago
  Hi yes I can get onto a different account I made a new one to check but I want to play on this one not another oneEA_Darko