A whole year without ultimate team

I have not been able to play ultimate team once this year due to every time I click to go on it says you cannot connect at this time and will be returned to main menu, after speaking to 10+agents on ...

crashing

launching

multiplayer

xbox

jayholdsworth

Rising Novice

8 months ago

EA_Darko any ideas what u can do to get my account working ?

EA_Darko
Community Manager
8 months ago
If our live support team were unable to solve it and it's working on another account then honestly the best thing would be to play on the account it works on.

It may be that there is a ban on your account you are not aware of. Have you spoken with Xbox support?

Darko
- jayholdsworth
  Rising Novice
  8 months ago
  Hi yes I’ve spoke to them and it’s said it’s fine their end seems to be somthing on your side of thingEA_Darko