Re: I bought the FC25 game and it doesn't show that it has been purchased

It didn't work, but if I can't add the version I bought to the cart, you wonder if it's just a visual error?

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@czechv wrote:

It didn't work, but if I can't add the version I bought to the cart, you wonder if it's just a visual error?

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Same that’s happened to me I brought the game and now it says it’s not paid for I hate the virtual ea support I need to talk to a HUMAN NOW 

I purchased the game 3 days ago, and purchased EA PLAY not long after. I played my 10 hour trial across the past few days, and eventually it ended. Was waiting until the game officially released today to play it, I go to open the game and it says I need to purchase it, even though I bought it many days ago. It shows up in my EA accounts 'Purchase History', but I cant download it or install or anything 

Same problem...

you solded the problem? I have the same problem too and I don't know what to do...

Hello everyone,

If you are still experiencing this issue where the game still doesn't show, please share your EA Error Report ID in this thread. It will help up speed up the investigation.

Here is an article to help you find this Error Report ID: https://help.ea.com/en-gb/help/ea/ea-app/run-ea-error-report/

Thank you very much.

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I just cleaned all temporary files on windows and now it works!

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