Solved
Forum Discussion
2 Replies
- EA_Barry11 months ago
Community Manager
This error should resolve itself within 24 hours or so.
If you suspect someone else is accessing your account, check the following link for info on securing it:
https://help.ea.com/en/help/account/secure-hacked-ea-account/
Thanks.
- Tengukyo7 months agoNewcomer
The EA protection software wrongly recognises a VPN as another computer. Because of this, I am continually locked out for 24 hours. This is not my fault for using a VPN. Can you please advise on unlocking my game immediately - I should not have to wait 24 hours to play the game that I paid for because of something that is not my fault.