Forum Discussion

Newcomer

7 months ago

Unable to create Son’s Account

Dear all, info: Game FC25 Ultimate / Playstation 5 I’m trying to set up an account for my son so he can access Ultimate Team and play it. But every time we try to access it and we try to start t...

Community Manager

7 months ago

sparky0608

Thanks for posting. It is likely your child is too young for an online capable account, this is usually 13 but may be as high as 16 in some regions. See the following links for info on the error you saw and for info on setting up a child account.

Unable to connect error

Setting up a child account

Thanks.