Forum Discussion
EA_Pulsar
Community Manager
8 months agoHey aljayyusi86 Other players have successfully resolved similar issues by doing a full power cycle on their console. To do this, turn off the console completely and disconnect it from power for about 2 minutes. This should help clear cache data and synchronize everything again. We're also tracking this issue in our main thread here
- aljayyusi868 months agoRising Newcomer
Thank you for your response. Ive tried that several times and I am yet to receive my level 36 rewards. Neither evolution from paid pass or the pack