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27 Replies

  • jutmanc's avatar
    jutmanc
    Seasoned Rookie
    3 days ago

    This is what I got from them about an hour ago...

    Thank you for letting us know. We understand that multiple users have shared similar concerns, suggesting that the problem might be specific to our network. We've raised the issue to our relevant team, and they'll resolved it as early as possible.

    I told them I saw someone say when on mobile hotspot it works fine but as soon as they connect to their virgin media problems begin, so looks like they know now its their side.

  • Poynton84's avatar
    Poynton84
    Seasoned Newcomer
    3 days ago

    Please try Flush DNS: On your PS5, go to Settings -> Network -> Set Up Internet Connection -> Custom -> DNS Settings -> Manual. Enter Google's DNS servers: Primary DNS: 8.8.8.8 and Secondary DNS: 8.8.4.4. 
    Chris (05/05/2025, 09:05:46): I have a ps4 
    Chris (05/05/2025, 09:07:20): How do I access this from ps4 
    Mayank (05/05/2025, 09:07:57): For PlayStation 4, you can flush DNS by following these steps:
    1. Go to Settings.
    2. Select Network.
    3. Choose Set Up Internet Connection.
    4. Select either Wi-Fi or LAN, depending on your connection type.
    5. Choose Custom.
    6. Scroll to DNS Settings and select Manual.
    7. Enter Google's DNS servers:
      - Primary DNS: 8.8.8.8
      - Secondary DNS: 8.8.4.4 

    EA told me the above. Have managed to get in but seems very slow still. Going to try and play a game.

  • PH1PP5Y_86's avatar
    PH1PP5Y_86
    Seasoned Newcomer
    2 days ago

    I can get in sometimes but it will crash if you try to do an evo, access the store or sbcs.  When I do get in a game, it will usually disconnect 

  • Poynton84's avatar
    Poynton84
    Seasoned Newcomer
    2 days ago

    I thought it had worked but still kicks me out. Speaking to PlayStation now 

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