I am unable to enter Ultimate Team from last night 9pm AEST and keep getting the attached error. Also, the game is completely slow and take ages to load and get navigated between options.
I tried uninstalling and reinstalling the game, but still facing same issue.
Can someone help here?!
EA_Pulsarcan you help here please?
Same thing as me and that loading screen is the exact same. Ea fix ts, every other game works except for fc
Community Manager⚠️ Marked as Solution for Visibility Purposes Only
Hello everyone,
Thank you for bringing this to our attention. Our team will investigate the issue. If you are still experiencing problems, please provide the following details to assist with our investigation:
- Gamertag
- Platform
- Summary of the issue
- Name of your ISP
- Recent timestamp (date, time, time zone)
- A screenshot of the issue would also be helpful.
Please make sure to restart your device and your home router before checking again. Have you also confirmed with your ISP for any local network issues?
Thank you!
Hello its still not working .
Gamertag . Sanjiv999 /ps5/Isp_belong/Aest 2025/03/30
Gamertag: fenix0noxygen/ Platform: PC/ ISP: Telstra/AEST 5:40 30/3/25
Gamertag. Sanjiv999, isp belong , Aest, sydney 5:40, not able to play ultimate team despite connected to ea server. Ps5
Gamertag: Ss_Zack- / Platform: PS5 / ISP: Telstra/ GMT+11 5:48 PM/ 30/3/25
Basically since about less than 48 hours ago I have not been able to play ultimate team with this error code popping up on screen. All of my other gamemodes are fine Clubs, Carrer etc. But with ultimate team it will not let me play.
Gametag: faltess , platform: PS5, issue: unable to connect to ultimate team timezone: Sydney Australia, ISP:Telstra
Image 1: is the common issue
image 2: if you do manage to get in it’s just and endless loop of loading then (image 3)
image 3: you get booted out again
I think I’ve summarized this for 90% of the people who are in the same boat. This has been happening for almost 36hrs now. I have contact Telstra and they have been in contact with me for most part of today via X to try find a work around (changing DNS etc) but conclusion is the issue is at you end EA_Pulsar. Any help would be much appreciated. Cheers.
EA_Pulsar Please find the details below:
- Gamertag : adi_laksh
- Platform : PS5
- Summary of the issue : “Connecting to Ultimate Team is not possible at the moment. You will be now be returning to the Main Menu.” message is thrown when entering Ultimate Team
- Name of your ISP : Uniti Retail Pty Ltd
- Recent timestamp (date, time, time zone) : 30th March 2025, 17:52 AEDT, Melbourne, Australia
- A screenshot of the issue would also be helpful. : Attached
Please make sure to restart your device and your home router before checking again. Have you also confirmed with your ISP for any local network issues?
- Performed all basic sanity and contacted ISP too. They claim there are no issues at their end. Also I have Static IP for gaming purpose, but still facing this issue.
