Playtest of PRE-alpha FC CLUB survey gift code.
Hello.
I am a ln EA Playtester.
I entered the last FC Club pre-alpha and completed it.
After I got an email from EA asking for feedback about the playtest, I completed the survey (provided from a third party company called Aclhemer) and was told in it that I could choose an EA Game to be gifted a game code.
I chose the game (BF6 pc version) but never got the game code gift.
after some days waiting I contacted the EA support team that were totally unable to understand and solve the issue. They even asked me to contact my self the third party provider for EA, and ask about the issue.
after getting back to support chat, the support person told me to write in EA Foruns so a manager could read my case and provide the proper support to my case.
it’s not the first time this kind of issue happens to me about gift codes through EA Playtest, but before I did not got to bother with it.
I’ll be waiting for support about this matter.
best regards.
This is not something that we can assist with carlosafonsopt.
If you were promised a reward then you will need to use the support options you were provided when accessing the playtest.
Darko
