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BobbyBriggs's avatar
BobbyBriggs
Seasoned Veteran
3 days ago

Transfer Market Bans & False Flags – When Legit Players Get Punished

I want to raise a serious issue that goes beyond gameplay.

 

I was recently restricted from the transfer market for “coin distribution” — something I have never engaged in.

 

All my activity has been manual. No bots, no third-party tools, no coin buying or selling. Just normal trading.

 

My method is simple: I “lazy list” players above market value because I’m not in a rush to sell. Most of these listings don’t sell. Occasionally, they do. That’s it.

 

I also have:

 

- No prior penalty history

- A stable coin balance over time

- No unusual coin spikes or transfers

 

Despite this, my account was flagged.

 

I have also spent money on the game, and now access to core features has been restricted without clear explanation or transparency. From a consumer perspective, this raises concerns about fairness and accountability.

 

What’s more concerning is what happens after:

 

- No clear explanation

- No evidence provided

- Appeals receive the same generic response

- No real way to defend yourself

 

It feels like the system flags patterns without context, and once flagged, you are treated as guilty with no practical way to prove otherwise.

 

I’ve now submitted a GDPR data request just to understand what triggered this, because the normal support process provides no transparency.

 

This isn’t just about one account. If normal trading behavior can be misinterpreted this easily, then any player could be affected.

 

Has anyone else experienced similar transfer market restrictions despite playing legitimately?

8 Replies

  • BobbyBriggs's avatar
    BobbyBriggs
    Seasoned Veteran
    3 days ago

    In my case I only did normal transfer market trading (no coins, no external stuff). Just listing players and occasionally selling above market because I wasn’t rushing.

    Did support give you any explanation beyond the standard response?

  • Igors79's avatar
    Igors79
    Rising Newcomer
    2 days ago

    I was playing and the same thing happened to me, I was unfairly banned. I was trading, I don't buy coins, this is messed up. I've been playing since 2014 and I've never used anything 

  • BobbyBriggs's avatar
    BobbyBriggs
    Seasoned Veteran
    2 days ago

    I’m also a long-term player and never used coins or external tools. It just feels like normal trading is being flagged incorrectly.

    Did support give you any explanation at all or just the standard response?

    If you’re from the EU, you can also submit a GDPR data access request to see what triggered the ban.

    They have 30 days to respond, but can also say they need more time and use 60. But they are legally required to give u the information.

    You can do it through EA’s privacy portal or email: [edit: email address removed]

    It won’t fix the ban directly, but it forces them to provide what data was used in the decision, which might help clarify what happened.

  • 90m9's avatar
    90m9
    New Novice
    2 days ago

    same here, but ive been banned for around 3-4 months now, ive gotten nothing but the same replies, that my account should stull be banned from the market. only because i sold a player for  2k less than its original price

  • BobbyBriggs's avatar
    BobbyBriggs
    Seasoned Veteran
    2 days ago

    Here is a copy paste anyone from EU can send them to get the data. Unfortunately i can not give u the maile it gets edited. So you have to find it yourself.

     

     

     

    I am requesting access to my personal data under GDPR regarding an enforcement action on my account.

     

    Please provide all personal data related to my account in connection with this action, including:

     

    -Whether the decision was made fully or partially by automated processing

     

    -Whether any human review was conducted, and the outcome of that review

     

    -All data points, signals, and account activity used in reaching this decision (including transfer market activity, transaction history, and behavioural indicators)

     

    -Any internal classification, flags, or risk scores applied to my account

     

    -The logic, criteria, or general methodology used to detect or define the violation (“coin distribution”)

     

    -Records, logs, or system outputs associated with the enforcement action

     

    -The categories of personal data processed for this decisionThe retention period for such data and enforcement records

     

    This request is made to understand the basis for a decision that affects my access to services.

     

    Kind regards

  • EA has a fundamental obligation to provide concrete evidence when imposing account bans. I have committed no violations whatsoever, yet I was wrongfully banned without justification. We are currently organizing offline with other players who have suffered identical unjust treatment to pursue legal protection through relevant authorities. We will also mobilize a collective boycott of all EA products and services. I personally will never again renew or pay for any EA service. EA has lost all trust and credibility among Chinese players, and we demand that EA exit the Chinese market immediately.

  • BobbyBriggs's avatar
    BobbyBriggs
    Seasoned Veteran
    1 day ago

    https://youtu.be/LFKwJNm4ueU?is=sFsAFr37xjaTx5OY

     

    This just shows how broken everything EA does is... I spent coin on ultimate Edition. Never cheated got banned. But like the guy says in this video. Coin traders know how to circumvent the system cause like everything EA put their hands on it breaks.

    So by that logic most bans are put on innocent people.

    Treating there paying customers like enemies need to stop. The greed is out of hand. How a company is actually allowed to kick out paying customers without clear proof is mindblowing.

    They say they want the community to be:

    safe, fair, and fun

     

    Well its not fair and not fun, i doubt its even safe...

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