I've had multiple problems with this application and like every time I have to fix it by myself because the "support" EA gives is literally nothing. This time, I can't fix it by myself. Now when I try to start the game, EA Javelin Anti-Cheat says "Launching Anti-Cheat" or wtvr and then without even notifying me creates an error pop up that hides behind the anti cheat screen. the error is Exception code: 0xc0000005.
I've tried everything. And do you know what I hate the most? THE FACT THAT I CAN'T EVEN ATTACH THE DMP FILE HERE. NOR ANYWHERE ON THE SUPPORT PAGE.
Here is the full error message:
Log Name: Application
Source: Application Error
Date: 7/17/2026 12:55:04 PM
Event ID: 1000
Task Category: Application Crashing Events
Level: Error
Keywords:
Description:
Faulting application name: EASteamLauncher.exe, version: 13.743.3.6251, time stamp: 0x6a5860d7
Faulting module name: EASteamLauncher.exe, version: 13.743.3.6251, time stamp: 0x6a5860d7
Exception code: 0xc0000005
Fault offset: 0x00000000000a993e
Faulting process id: 0x5158
Faulting application start time: 0x1DD15D244982809
Faulting application path: C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EASteamLauncher.exe
Faulting module path: C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EASteamLauncher.exe
Report Id: dfde5b17-3f97-427b-a30d-0311d21d508f
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" Guid="{a0e9b465-b939-57d7-b27d-95d8e925ff57}" />
<EventID>1000</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>100</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2026-07-17T09:55:04.4044462Z" />
<EventRecordID>43499</EventRecordID>
<Correlation />
<Execution ProcessID="2480" ThreadID="2520" />
<Channel>Application</Channel>
<Computer>M-H-M</Computer>
<Security UserID="S-1-5-21-897412770-2943641728-1779428656-1001" />
</System>
<EventData>
<Data Name="AppName">EASteamLauncher.exe</Data>
<Data Name="AppVersion">13.743.3.6251</Data>
<Data Name="AppTimeStamp">6a5860d7</Data>
<Data Name="ModuleName">EASteamLauncher.exe</Data>
<Data Name="ModuleVersion">13.743.3.6251</Data>
<Data Name="ModuleTimeStamp">6a5860d7</Data>
<Data Name="ExceptionCode">c0000005</Data>
<Data Name="FaultingOffset">00000000000a993e</Data>
<Data Name="ProcessId">0x5158</Data>
<Data Name="ProcessCreationTime">0x1dd15d244982809</Data>
<Data Name="AppPath">C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EASteamLauncher.exe</Data>
<Data Name="ModulePath">C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EASteamLauncher.exe</Data>
<Data Name="IntegratorReportId">dfde5b17-3f97-427b-a30d-0311d21d508f</Data>
<Data Name="PackageFullName">
</Data>
<Data Name="PackageRelativeAppId">
</Data>
</EventData>
</Event>
I'm so sick and tired of this problem solving. I bought the game to play football not go searching in the darkest corners of my PC.
Oooh yes I love being told to create a memory dump when I can't even do it😁