Hello, my account was hacked and the email address was changed and 2FA verification was also set up through that email address, which I do not have access to. Please help me regain access to my account or unlink it from my Steam account and create a new one. My EA ID is Milan_2811, my steam account name is milan281105. Thank you in advance for your response and understanding.
Community ManagerHey Mi1an_2811,
Sorry to hear someone else had gotten into your account. Unfortunately, we don't have access to your account information here on the forums, so we aren't able to help with recovery. If you haven't already and are still able to, please be sure to go through as many of these security steps as possible to help get your account and system back into your control.
Once you've gone through the steps linked above, you'll need to use the Contact us option at the bottom of the page to connect with our live support team and start the account recovery process. After verifying your account ownership, an advisor will be able to adjust the incorrect account details with you and help you get back in.
If you're receiving any pushback from the NextStep bot, feel free to use this web form instead. Thanks!
