Cannot connect to ultimate team

EA I'm so tired of reading this same message again and again and again and again for the past 1.5 month. Did half of your servers get burned down?? I'm unable to do sbc's without getting disconnected, every 2nd match of rush and squad battles gets disconnected and gives me a disconnection warning and I even got a 15 minutes match ban when it wasn't even my fault. I literally have fear to play Rivals because I know my progress will not be saved and I'll either crash to menu or the game won't register.

Also, don't give me this stupid excuse that my connection is bad or I'm on jio wifi. Every single other multiplayer game is working like Marvel Rivals, Apex legends (EA game), Battlefield 6 (EA game), Valorant, overwatch 2 and PUBG. I don't have a single disconnection in these games.

Anyways I just want to know if it can't be fixed (because it's been 1.5 freaking month since I'm facing this) then can I get a refund please???