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tonymostwanted's avatar
tonymostwanted
Newcomer
14 hours ago
Solved

Can't connect to ultimate team at the monent

Please I keep on getting can't connect to Ultimate team at fhe moment even when my internet is stable and fast any solution to fix this ?

connectivity
launching
login issue
pc
  • EA_QueenBee's avatar
    EA_QueenBee
    12 hours ago

    Hey tonymostwanted​,

    Just to check, how long have you had this issue, roughly?

    Something that's solved issues like this for other players in to go into the web/companion app and deleting their active squad, then trying to connect via their console again. Do not delete the players themselves! Just the squad. Let me know if that helps.

4 Replies

  • xKhaozs's avatar
    xKhaozs
    Rising Adventurer
    8 hours ago

    Would be nice, but even in web app I cant connect. I came back from a business trip and yesterday played around 14 matches (needed to finish champions), then on last match I couldnt connect anymore to matches around 5 times. I decided to close the game and try again, then didnt connect anymore to UT.  Tried many times, changed DNS, VPN and all that **bleep** you guys recommend senseless. Its not on my end, its only with your game. 

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    12 hours ago

    Hey tonymostwanted​,

    Just to check, how long have you had this issue, roughly?

    Something that's solved issues like this for other players in to go into the web/companion app and deleting their active squad, then trying to connect via their console again. Do not delete the players themselves! Just the squad. Let me know if that helps.

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