Forum Discussion

matiooo0's avatar
matiooo0
New Novice
1 day ago

Can't play a match.

Once I start a game, after choosing kits and accepting matchmaking the whole game crashes and my screen is turning black,  I'm unable to do anything, so I have to Alt+f4 the game an eventually lose. What is worth mentioning is a fact it happens since the update has been launched.

3 Replies

  • Lewk_io's avatar
    Lewk_io
    New Rookie
    18 hours ago

    I have the same issue. None of these fixes have worked. My Windows is fully updated and drivers are full updated. Installed drivers. Reinstalled the game. Cleared caches etc

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hey matiooo0​,

    If this is happening right as the match is trying to load, especially after the update, there are a few things to try and help get this cleared up.

    If you haven't already, I'd definitely start with a repair on EA app, or Verifying Game Files on Steam. That will help make sure there weren't any corrupted game files during that update and everything patched correctly.

    On a similar note, please be sure you've checked for the latest Windows + GPU updates. Especially with the screen just turning black and crashing, I'd check you're using the latest GPU drivers in particular. If you've already updated to the latest, it may help to use something like DDU for a clean install.

    You can also try resetting your local config files by checking your Documents folder (not AppData) for EA SPORTS FC 26 and deleting the contents. That will reset your in-game settings to help avoid any potential issues. If you're using any overlays like Discord or Game Bar, I'd temporarily disable those as well.

    If you're still seeing this happen after that point, please grab a Dxdiag and that will give us a bit more info as to what may be going on here, thanks!

  • I have the same problem after the update 2-3 days ago.  Whether in tournament or Kick Off I select teams and kit and click to start match and all I get is green FC logo looping at bottom of black screen.  Have repaired C++ distributable software, repaired FC26, uninstalled Anti-cheat and repaired FC26 and checked graphics driver.  FC25 still works fine. So whatever the update was it broke it.

Featured Places

Node avatar for FC 26 Technical Issues

FC 26 Technical Issues

Having issues with FC 26? Join here to find help with connectivity, performance issues, crashes and more.Latest Activity: 6 minutes ago
14,256 Posts