Forum Discussion
EA_Aljo
Community Manager
1 day agoThis test says you're using wireless most of the time. Are you switching between wired and wireless?
aswwwedfgh
1 day agoSeasoned Rookie
I’m wireless always but since I had the problem I put in a wired connection to see if it would make a differenceEA_Aljo
- EA_Aljo1 day ago
Community Manager
Make sure you power cycle your modem/router and the device you play on when switching to a wire. Let me know if that makes a difference or not. Thanks!
- aswwwedfgh1 day agoSeasoned Rookie
EA_Aljo it hasn’t made a difference, I’m still getting the same outcome
- EA_Aljo1 day ago
Community Manager
Can you try playing a few matches and run the Connection Quality Report again? I'd like to see the results of that test after you've played some matches while being wired.