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TandemDegreeBr's avatar
TandemDegreeBr
New Scout
1 month ago
Solved

Connecting to Ultimate Team is not possible at this moment.

Got disconnected during a game after the patch and now I can't even start Ultimate Team. I got a connection score of 99 at the EA thing and all internet and hardware stuff is in order. What now?
connectivity
crashing
login issue
pc
  • EA_Aljo's avatar
    EA_Aljo
    1 month ago

    Hi there. Please try deleting all of your squads. Not the players, just the squads. Then, create an empty one and try loading in to UT again. Let me know if this helps or not. Thanks!

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
1 month ago

Hi there. Please try deleting all of your squads. Not the players, just the squads. Then, create an empty one and try loading in to UT again. Let me know if this helps or not. Thanks!

  • Bygbad11's avatar
    Bygbad11
    Newcomer
    1 month ago

    How do you delete squad when you can’t even access it on the console or web app?

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      1 month ago

      Hello. Are you also not able to access it on the companion app? What is the error you're getting?

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