Forum Discussion

TandemDegreeBr's avatar
TandemDegreeBr
New Traveler
3 days ago
Solved

Connecting to Ultimate Team is not possible at this moment.

Got disconnected during a game after the patch and now I can't even start Ultimate Team. I got a connection score of 99 at the EA thing and all internet and hardware stuff is in order. What now?
connectivity
crashing
login issue
pc
  • EA_Aljo's avatar
    EA_Aljo
    3 days ago

    Hi there. Please try deleting all of your squads. Not the players, just the squads. Then, create an empty one and try loading in to UT again. Let me know if this helps or not. Thanks!

TandemDegreeBr's avatar
TandemDegreeBr
New Traveler
3 days ago

EA_Aljo​ 

I tried deleting all squads and I tried connecting from a hotspot and nothing worked. I can connect to EA servers normally but I can't access ultimate team at all. I won't be able to get my Rivals wins anymore and this sucks.

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
3 days ago

Did you also create an empty squad after deleting them all?

  • TandemDegreeBr's avatar
    TandemDegreeBr
    New Traveler
    3 days ago

    Yes, I did a few SBC's on the mobile app and after that when I tried to log in it worked. Don't know what is up there, but it is working now, thanks!

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      2 days ago

      Great! Glad it's working now. If you have any other issues, please reach out. Good luck and have fun!

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