Forum Discussion
1,342 Replies
- owi_fifa8 months agoSeasoned Newcomer
Hello!!! Was a solution found for this problem?
- Yaya84Toure9 months agoRising Novice
Hi,
I am experiencing the exact same issue.
I cannot access Ultimate Team and keep getting the message:
“Connecting to Ultimate Team is not possible at the moment. You will now be returned to the Main Menu.”
I have already tried all basic troubleshooting steps:
Restarted the game and console (PS5)
Changed network and DNS settings
Tried connecting via mobile hotspot
Logged out of the Web App and waited
Ultimate Team works fine on the Web App, so my account is not banned
The issue only happens on my console and has been persistent.
It seems like a stuck or locked Ultimate Team session on EA servers.
Has anyone found a confirmed solution for this?
EA Support, could you please advise or reset the Ultimate Team session for affected accounts?
Thank you
- a37e1217c7d9205910 months agoRising Newcomer
Did you figure out how to fix it?
- RON26510 months agoRising Scout
Hey EA_VendceraEA_Darko, this has been a problem since Gauntlet 3 which EA refuse to acknowledge or resolve. In this post made by me I described all the issues gauntlet mode has caused. There is NO FIX for the issue right now you have to wait until the current gauntlet mode ends and then you will be able to log back in to ultimate team. This was the only solution for me during gauntlet 3 when I had this exact issue.
If you check my original post I explained the full process of events which cause this exact error to appear. My original post confirms this to be an EA issue only. It is not caused by the internet service provider or a console issue. I tested this by using a second account on the same PS5 with the same internet connection and I was able to log in to Ultimate team with that second account.
Me and fellow members of the community have been requesting for EA and community staff to please address this issue for a long time now. Any response from you would be appreciated. The fact the issue continues to affect players today proves it has not been acknowledged.
This is an issue on ALL PLATFORMS
- Montei_0710 months agoSeasoned Newcomer
Hey Team,
This is not resolved btw, I am facing this same issue since past week. Guys, kindly look into it and solve it ASAP. We're unable to continue our matches. Luckily, UT works then suddenly we're kicked out of the match in mid due to EA server not possible currently. - jUBiNho3610 months agoSeasoned Novice
Same issue still there. I am in India and not able to connect. I have been chasing EA for last 4 days to no avail. Just bunch of lies and no real solution. Only redirecting to guides and forums. This is insane. No word of this issue, no acknowledgment, no compensation for lost game time and promos. 1st paid for Early Access and Deluxe Edition, 2nd paid for FC Points. And now, silence on this issue. Tried ISP thing, it works fine. Seasons online games are also working fine. It's only Ultimate Team that is not getting connected. They need to know, come this May and everyone is going to play GTA 6 and no one will really care for FC 26 anymore.
- FCSH0TER1 year agoNew Rookie
Twitch and YouTube linking not detected in FC Pro despite correct connection
Message:
Hello EA Team,
I have already linked my EA Account with Twitch and YouTube using the exact same email connected to my FC 25 account on PS5.
Both connections show as “Connected” on my EA Account page and also on Twitch and YouTube settings.
However, the FC Pro objective in Ultimate Team still does not recognize the linking, and I didn’t receive the linking reward.
I contacted live chat support twice, but they couldn’t fix it.
Please forward this case to the Account Linking Sync Team to manually validate the connection or add the missing reward.
Gmail : [edit: email address removed]
Thanks in advance for your help.
- ertymey1 year agoSeasoned Newcomer
did you solve it? I have the same problem and can't play
- ertymey1 year agoSeasoned Newcomer
did you solve it? I have the same problem and can't play UT
- Dimas_giggs921 year agoTraveler
Since the game's release, I've been able to play for 3 days. I could have bought the game at a discount in December, instead I enjoy the daily sever connection error screens. And technical support is useless, no news about the problem, no one cares.