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SurajK29's avatar
SurajK29
New Novice
2 days ago

Connection to Ultimate Team is not possible at the moment error. Please help

I have been not able to connect to ultimate team since evening. Morning it was working fine. I played gauntlet, after that I'm not able to connect. I have tried everything. Restoring licenses, changi...
connectivity
crashing
launching
login issue
playstation
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 days ago

Hi there. Thanks for reaching out. Sorry to hear about the trouble with logging in to FUT. I'd like you to try using the web/companion app to delete your squads. Just the squads, not the players. Then, create an empty squad and try loading in to FUT again. Let me know if this helps or not. 

  • MrKeithStoned's avatar
    MrKeithStoned
    New Novice
    2 days ago

    I just tried your suggestion and it worked! I had a feeling the 4 game gauntlet format was buggy. 

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      2 days ago

      Great! Please reach out again if you have any other issues. Good luck on the pitch!

      • SurajK29's avatar
        SurajK29
        New Novice
        2 days ago

        Hello my problem is not solved. Still not able to log in ultimate team via console or web app. Please provide a solution

         

  • SurajK29's avatar
    SurajK29
    New Novice
    2 days ago

    As you can see in the photo I attached, I'm not able to access the web/companion app as it says that I'm signed into another device which is not possible. The only device I use is ps5 where I am not able to login and can't access the web app also

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