Connection to Your Opponent Was Lost Drop-In & Rush Unplayable

I am writing to report a serious issue affecting EA SPORTS FC 26 Clubs mode, specifically the Drop-In and Rush game modes.

Since the latest game update, every time I search for a match and receive the “Match Found” notification, I immediately get another message stating:

“It looks like your connection to your opponent was lost. Start searching again. For more information, check out ea.com/unable-to-connect.”

As a result, I am unable to join any Drop-In or Rush matches. This issue has persisted for more than five days and is preventing me, and many other players, from enjoying one of the game’s core online modes.

Based on community discussions, it is clear that this is not an isolated case. A large number of players are experiencing the exact same problem, and it appears to have started only after the most recent update. This strongly suggests that the issue is related to the update rather than individual player connections or network setups.

What makes this even more frustrating is that this comes only two months after the previous major Clubs issue, where players experienced the Pro Clubs bug that caused their created Pro to become AI-controlled. It is disappointing to see another game-breaking problem affecting the same mode so soon after the last one.

As paying customers, we expect a reliable and enjoyable online experience. We have purchased the game at full price and also pay for PlayStation Plus to access online multiplayer. It is therefore reasonable to expect that core online game modes function properly.

I respectfully request that EA acknowledges this issue, provides regular updates on the investigation, and releases a fix as soon as possible. Clubs is one of the most popular modes in EA SPORTS FC 26, and it is unacceptable for players to be unable to access it for several days due to a problem introduced by a game update.

Thank you for your attention. I look forward to seeing this issue resolved as a matter of urgency.