Forum Discussion
EA_Aljo
Community Manager
2 days agoHi there. When you checked with ChatGPT, did you also have it analyze a DXDiag report? It may generate some other troubleshooting suggestions. If you can attach it here, I'll take a look. Instructions for gathering a DXDiag can be found here.
abhinay154
1 day agoNew Traveler
Update: After asking chatGPT it said that I needed to be on windows 11 23h2, and I'm on 25h2. I'm working on installing this version right now I will see if it works.
- EA_Aljo1 day ago
Community Manager
Sounds good. Let me know how it goes. I'm about to head out for the day so I won't be able to respond until tomorrow.
- abhinay1541 day agoNew Traveler
Hello I just updated to windows 23h2 but still doesn't work
- EA_Aljo1 day ago
Community Manager
Here are some other suggestions:
- Repair or reinstall EA Anticheat
- Remove any overlays/RGB monitoring tools
- Turn off any visualization based features. Hyper-V, Virtual Machine, Windows Hypervisor
- Update the Intel chipset/ME. If that is updated, perform a clean install of the NVIDIA drivers