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GABBAG000L's avatar
GABBAG000L
Seasoned Newcomer
8 days ago
Solved

EA servers what is going on?

Connection issues constantly, last 24 hours now I get kicked after 5 minutes of being in ultimate team and says I've lost connection to the network. My WiFi is fine and everything else runs on my pla...
connectivity
crashing
login issue
playstation
  • EA_Darko's avatar
    EA_Darko
    8 days ago

    Hey GABBAG000L​ know how frustrating it is not being able to play, I took a look and am not seeing any issues with the servers over the past day.

    When issues like this occur, we are not able to change the outcome of the result but what we can do is help you work on fixing the issue.

    Generally, this is a result of network or connection-related issues so no harm in taking a look here and trying the various steps to improve your connection. It's important to remember that connection issues do not mean your network is down, you can still be online and have issues due to bandwidth. 

    Know you have already tried a few things but the steps there will take you a couple of minutes and should hopefully ensure that this does not happen again. Know it's not what you wanted to hear, but it's the best I can do to help and hopefully it will not be an ongoing issue.

    But if you continue to see issues, let us know and we will take it from there. 

    Darko

EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
8 days ago

Hey GABBAG000L​ know how frustrating it is not being able to play, I took a look and am not seeing any issues with the servers over the past day.

When issues like this occur, we are not able to change the outcome of the result but what we can do is help you work on fixing the issue.

Generally, this is a result of network or connection-related issues so no harm in taking a look here and trying the various steps to improve your connection. It's important to remember that connection issues do not mean your network is down, you can still be online and have issues due to bandwidth. 

Know you have already tried a few things but the steps there will take you a couple of minutes and should hopefully ensure that this does not happen again. Know it's not what you wanted to hear, but it's the best I can do to help and hopefully it will not be an ongoing issue.

But if you continue to see issues, let us know and we will take it from there. 

Darko

  • GABBAG000L's avatar
    GABBAG000L
    Seasoned Newcomer
    8 days ago

    Thanks for getting back to me darko, I've tried all of those things bar using an ethernet cable, the weirdest thing is worked for an hour then eventually kicked me again. I know my wifi is fine and PlayStation is too so do you know if there's specific wifis that have an issue with ea serves? I have zyxzel but it connects to talk talk. I've had the game for a couple months now and never had such an issue

    • EA_Darko's avatar
      EA_Darko
      Icon for Community Manager rankCommunity Manager
      8 days ago

      If it works at certain points without issue GABBAG000L​ then this points to network or ISP issues.

      I'd recommend talking with your ISP to work on improving your connection, as they may have some ideas that you can use to improve it.

      Darko

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