hey bartle,
i just wanted to let you know from my previous experience when i purchased battlefield hardline when it came out in 2015. I purchased it from a 3rd party website. i was able to play it for 6 months until i went to play it and it vanished. EA told me they removed my game because it was from an unauthorised seller... I hope you purchased it from amazon or somewhere like that. if it was from somewhere else like g2a i think they were called? (was some name like that i think that i bought mine off) im not sure if they are still around, but, then it may probably stay revoked, unfortunately. I have since ever stayed away from sites like them...
ea only have a small handful of places they consider authorised. It was my first time buying from elsewhere other than a official retailer, and my last...
I hope it gets resolved quickly and that you get your game back!
