Forum Discussion

Seasoned Newcomer

2 months ago

Solved

EA SPORTS FC 26 won't connect to EA servers on PS5, but works on mobile hotspot

Hi everyone, I'm having an issue with EA SPORTS FC 26 on PS5. Every time I launch the game, before I reach the main menu, I get this message: "You have lost your online connection. Check ...

connectivity

playstation

EA_Darko
2 months ago
That it works on a different network sure9569 means that the issue you are seeing is related to your ISP or network.

With this in mind, let's try to troubleshoot your connection by following the steps here

They'll take you a little time, but will make a difference.

Darko

sure9569

Seasoned Newcomer

2 months ago

Hi Darko, thank you for your help and for pointing me in the right direction. I really appreciate it. I followed your advice and continued troubleshooting my network. I eventually found that the problem was with my wired LAN connection. After disconnecting the Ethernet cable and connecting my PS5 to the same home network over Wi-Fi, FC 26 connected immediately and has been working perfectly. Thanks again for your assistance. Hopefully this update helps anyone else who runs into the same issue.