Error CE-112987-8

Question

I’m getting error CE-112987-8 on PS5 when trying to download an EA Play trial. My EA Play subscription is active, the issue happens only with this game, and I can’t add or download the trial from the PS5 Store or from the PlayStation App. I’ve already tried restarting the console, signing out and back into PSN, restoring licenses, and using the app instead of the console, but nothing worked. Other games download fine, so this looks like a license issue on the account/server side rather than a console problem. Has anyone experienced this and found a solution?

ea_mplsnow · Answer

Hey tramu90​,&nbsp;
Thanks for taking the time to share the troubleshooting steps you've already completed.&nbsp;
If you haven't already tried, here is a workaround that has worked for some players:&nbsp;

Go to the PlayStation app on Android or iOS
Navigate to My Games&nbsp;
Select the game you'd like to download and download to the device you want to play on (PS5)

Let us know how it goes or if the issue persists, thanks!&nbsp;

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Error CE-112987-8

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