Forum Discussion
EA_Aljo
Community Manager
1 month agoHi there. Thanks for reaching out. Let's check the quality of your connection. I'd like you to run the Connection Quality Report and get me a screenshot of the overall score.
- HeHateMe741 month agoSeasoned Novice
Thank you so much for following up. Please see attached. Really appreciate it!
- EA_Aljo1 month ago
Community Manager
Thank you. I see you're on a wireless connection. Can you switch to a wire or is your router too far away? Wireless connections are unstable and very prone to disconnects and lag.
- HeHateMe741 month agoSeasoned Novice
I play in 2 different rooms. One I can wire the other I cannot. I just thought it was odd that is was never mid game. It was always after or as the game was loading. Is there anything you can do to help me get the rewards I earned?