False Discontinuation Penalty / Warning
Hello, Been playing FC 26 a lot lately and seems to have random connection drops that only seem to impact this game. The odd thing is the crashes are always after a game or as a game is loading whic...
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EA_Aljo
Community Manager
Community ManagerHi there. Thanks for reaching out. Let's check the quality of your connection. I'd like you to run the Connection Quality Report and get me a screenshot of the overall score.
Thank you so much for following up. Please see attached. Really appreciate it!
- EA_Aljo
Thank you. I see you're on a wireless connection. Can you switch to a wire or is your router too far away? Wireless connections are unstable and very prone to disconnects and lag.
I play in 2 different rooms. One I can wire the other I cannot. I just thought it was odd that is was never mid game. It was always after or as the game was loading. Is there anything you can do to help me get the rewards I earned?
- EA_Aljo
For the room with no wire, you might want to look in to getting a powerline adaptor. Those have been a good solution when a wire isn't possible.
I'm sorry to say, we're not able to grant the rewards.
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