FC 26 can't launch and keeps crashing on black screen

for the past 5 weeks ive been unable to access fc26, i play on PC and it was purchased through Epic Games, around the morning of january 23, i was able to log into the game, but when i came back home in the afternoon i was met with this crash pattern : Anticheat splash screen -> black srceen -> crash. Ive contact EA "support" and epic games support. I know that it isnt a hardware issue as my specs are compatible and should be able to run fc without any issue, and i've even clean booted my pc 5 times to no avail, i used a second and better pc to test out whether it was an actual hardware problem but it has the same issue, i just tried to download the demo version on steam and its still the same issue, i've tried every single solution that people online have given me but i cant seem to fix it, does anyone know how to help my issue or at least talk to an actual EA Tech supporter? Im able to launch fc24 and go mess about in the menu and team but when i try to play squad battles it cant load, and stays loading until i have to Alt F4 on the game.