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FerrariEnzoGO's avatar
FerrariEnzoGO
New Novice
2 months ago

FC 26 doesn't open

Hi, I bought FC 26 on steam and when I launch the game it never opens, it gets to the anti cheat popup and closes and on steam it says "Play" again. If I launch the game through the EA app it does the same thing but reopens the EA app afterwards. I tried clearing both steam cache and EA app's cache, restarting my PC and repairing and reinstalling the anticheat

10 Replies

  • An unexpected game shutdown was detected. Please relaunch the game or contact EA Help if this continues. (0xC0000005)

     

    Session ID: hnlhBXWw67fx3Irp4c3KGXH1ALL7WMBFJMUTUPep+/gkGNaE

    Previous Session ID: h3o2VnLrvuXxiY7ttM3KH41C8c6qoSnBtk9LXYzC/HB6axVr

    Previous Service Session ID: h3o2VnLrvuXxiY7ttM3KH41C8c6qoSnBtk9LXYzC/HB6axVr

  • FerrariEnzoGO's avatar
    FerrariEnzoGO
    New Novice
    2 months ago

    Wow, this is terrible to hear. Seems like my money was wasted then, can't say I'm buying another one of these games now

  • Kajdeao's avatar
    Kajdeao
    New Novice
    2 months ago

    There’s nothing you can do now; I’ve been dealing with this for almost a year. I wrote to them a million times, but they didn't help at all—they just told me to wait and refused to refund my money. I’ve tried everything, so my 70 euros are gone for good.

  • FerrariEnzoGO's avatar
    FerrariEnzoGO
    New Novice
    2 months ago

    This didn't work for me either, tried changing both to automatic, automatic delayed and combinations of both

  • alidon12's avatar
    alidon12
    Seasoned Novice
    2 months ago

    Yo, I think i just saw the solution. Windows> Services>Find EA anticheat and EA Background services> properties>put them on automatic/automatic slow start test them out until it no longer crashes. For some reason last 2 weeks my services were on disabled and manual. i just put both on automatic and gonna test.

  • i have also had problems with loading fc 26 from steam. the solution i have stumbled across is going to add or remove programs in windows settings then uninstalling the ea app once uninstalled pressing play on steam. its annoying but i believe you only need to do it once if pc is reset hopefully it works.

  • In windows event viewer I see a log that says "The game fc26.exe exited unexpectedly, exit code: 0xC0000005" with an exception code, exception address, faulting module name and fault offset

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