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o9nz4feldh3m's avatar
o9nz4feldh3m
Seasoned Newcomer
1 day ago

FC 26 DXGI_ERROR_DEVICE_HUNG crash - Intel Iris Xe Graphics

FC 26 crashes with DirectX error DXGI_ERROR_DEVICE_HUNG when loading into a match. GPU: Intel Iris Xe Graphics, Driver: 32.0.101.7085. The game runs fine for hours but crashes every time I try to enter a match. I have tried updating drivers, verifying game files, adjusting graphics settings, TdrDelay registry fix, and virtual memory settings. Nothing works. Many other players are reporting the same issue. Please fix this with a patch.

3 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    11 hours ago

    Thank you. Please follow the below suggestions:

    1. Go to Windows Settings > System > Display > Graphics. Force FC 26 to use the High performance GPU.
    2. Look at Device Manager > Display Adapters. You should see Nvidia/AMD graphics. This isn't showing in your DxDiag so reinstall the Lenovo chipset/graphics drivers and check the BIOS hybrid/dGPU settings.
    3. Clean install the Intel graphics driver. Use Lenovo's support driver for model 21E6006YTX. If you're already on the latest driver, try an older, stable version instead.
    4. Delete the FC 26 shader/cache files. After that, repair the game if on the EA App or if using Steam, verify file integrity.
    5. As a test, unplug the external monitor. Disable fullscreen/borderless, turn off overlays and set graphics to low.


    Let me know what happens. Thanks!

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hi there. Thanks for reaching out. Can you get me a DxDiag report? Just attach it to a response. You can find instructions for that here. I'll go over this and make some suggestions.

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