Forum Discussion
EA_Pulsar
Community Manager
23 days agoHey — sorry to hear about the trouble with your game on your console. Here are a few things worth trying:
1) Do a full logout / re-sync
- Fully close FC 26 on PS5 (don’t leave it suspended in Rest Mode).
- If you use the Web App/Companion App, log out of that as well.
- Stay logged out for about 30 minutes.
- Then launch FC 26 on the PS5 first and try going into Ultimate Team again.
2) Clear the PS5 cache and rebuild the database
- Power the PS5 off completely (not Rest Mode).
- Hold the power button for around 7 seconds until you hear the second beep to boot into Safe Mode.
- Plug the controller in with a USB cable.
- Choose Clear Cache and Rebuild Database, then run Rebuild Database.
3) Restore your licenses
- Go to Settings - Users and Accounts - Other - Restore Licenses
- Once that finishes, relaunch FC 26 and try FUT again.
4) Delete temporary/corrupted in-game files (only if you can reach the menus)
- From the FC main menu go to Settings - Profile - Delete
- Remove the temporary/corrupt files (don’t delete Career saves if you want to keep them).
- Restart the game and test Ultimate Team again.
Let us know how that goes.
dubmarine-uk
14 days agoSeasoned Rookie
It wont fix the problem. EA are useless. Its their servers. They need to clear them or get new ones. Ive been resetting my console, clearing caches and rebuilding databases allllll year and still the issue persists. You wasted your money buying this game. Sorry.