Hello EA Support,
I purchased EA SPORTS FC™ 26 Ultimate Edition on PC (Steam) on 22 August 2025.
However, I did not receive my FIFA Points, Season rewards, or the Icon Pack that should be included with this edition.
I have attached a screenshot from my Steam account as proof of purchase.
Please help me resolve this issue as soon as possible.
Thank you.
haven't received the pack of legendary player yet
I have the same issue. I bought it from Steam pre-order and no points, icon pick or evo slot. What is EA doing. I raised a case and theuy resolved it when nothing is resolved.
guys I chatted with a customer care support and they said it will be available when global game launch. Then why i have I paid for pre ordering. What's the point? I think this issue is affecting PC users en masse. What is EA doing about it. So disappointing but expected. Absolute rubbish.
