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Mrtefekara's avatar
Mrtefekara
Rising Newcomer
4 days ago

FC 26 overheating and shutting down issue on PS5

Hello, I am a PlayStation 5 user. When a match starts in FC26, it gives an overheating error and suddenly shuts down. When I first got it, it would give this error after 2 or 3 matches, but after th...
crashing
playstation
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
3 days ago

Hi there. This happens when your console is overheating. Make sure the vents are clear of any debris and that your console is in a well-ventilated space. You may also need to open your console and clean it out.

You will need to contact the retailer the game was purchased from to see if a you qualify for a refund. If it was purchased through the EA App, please see this article.

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