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elhassan1234's avatar
elhassan1234
New Novice
17 hours ago

Fc26 crash in a random online match

Hello EA Support,

I am experiencing a major problem in EA SPORTS FC 26 after the latest update (released around 2–3 days ago). Before the update, the game was working perfectly with stable ping and no crashes.

After installing the new update, the following issue started: 

I can play the first 1–2 matches normally. Then, starting from the 3rd match or sometimes the 6th/7th match, the ping suddenly jumps from 40 ms to 1400–1500 ms. Right after this ping spike, the game freezes and crashes completely, then disconnects and sends me back to the main menu. The crash happens randomly, but always after playing several matches in a row. This issue never happened before the latest update. I have already tried the following steps, but the issue is still not resolved:

Restarting the router and PC

Updating network drivers

Allowing all EA and FC-26 apps through Windows Firewall (Private & Public)

Changing DNS (Google & Cloudflare)

Closing background programs

Reinstalling the game

Please investigate this issue urgently, because the game becomes unplayable after several matches due to the crash and ping spike.

Thank you.

 

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